Dubai
Looking for a Customer Service Executive to fill the position in Dubai. Applicants who are interested can send resume.
Industry: Technical Services
Job Details:
- Demonstrate high level of empathy during interactions with the caller.
- Answering telephone calls in a timely manner and providing helpful accurate information to callers.
- Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager.
- Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed.
- Ensure adherence to company policies, procedures and practices.
- Keeping database up to date.
- Attend training courses relevant to the role and implement the training as appropriate.
- Providing good customer service to callers by always demonstrating showing positive behavior.
Job Requirements:
- High School and Above.
- Excellent written and verbal communication.
- Excellent time management and self-organizing.
- Solution focused and High problem solving skills.
- Good typing speed.
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