Looking for a Customer Service Executive to fill the position in Dubai. Applicants who are interested can send resume.

Industry: Technical Services

Job Details:

• Demonstrate high level of empathy during interactions with the caller.
• Answering telephone calls in a timely manner and providing helpful accurate information to callers.
• Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager.
• Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed.
• Ensure adherence to company policies, procedures and practices.
• Keeping database up to date.
• Attend training courses relevant to the role and implement the training as appropriate.
• Providing good customer service to callers by always demonstrating showing positive behavior.

Job Requirements:

• High School and Above.
• Excellent written and verbal communication.
• Excellent time management and self-organizing.
• Solution focused and High problem solving skills.
• Good typing speed.

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