Right Candidate:
1. Excellent communication skills with good telephone manners. (English & Arabic essential).
2. Computer knowledge with CRM software experience
3. Manage inbound and outbound calls
4. Fast learner
5. Minimum of 2 years + experience in call center field
6. Ability to handle customer situations in a polite, professional and timely manner

Responsibilities
– Place phone calls to potential leads from an existing database of customers
– Provide fantastic customer service via phone calls, instant messages, and emails
– Manage large amounts of outgoing calls, instant messages, and emails
– Identify customer needs, create solutions and ensure a positive experience
– Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution
– Follow communication procedures, guidelines, and policies

BENEFITS:
The package as per the experience

* Salary – AED 2000 to AED 3500 (based on experience in same filed)
* Free Employment Visa
* Medical insurance – FREE
* Air Ticket
* 30 days annual Leave
* Monthly incentive (as per the target)