Main Job Tasks, Duties and Responsibilities

answer telephone, screen and direct calls
take and relay messages
provide information to callers
greet persons entering organization
direct persons to correct destination
deal with queries from the public and customers
ensure knowledge of staff movements in and out of organization
monitor visitor access and maintain security awareness
provide general administrative and clerical support
prepare correspondence and documents
receive and sort mail and deliveries
schedule appointments
maintain appointment diary either manually or electronically
organize conference and meeting room bookings
co-ordinate meetings and organize catering
monitor and maintain office equipment
control inventory relevant to reception area
tidy and maintain the reception area