Customer Service Executive – Female

Customer Service Executive - Female
  • Employment Type:Full Time
  • Monthly Salary:2,000 – 3,999 AED
  • Benefits:Tickets + Insurance
  • Minimum Work Experience:2-5 Years
  • Minimum Education Level:Bachelors Degree
  • Listed By:Employer
  • Company Size:11-50 Employees
  • Career Level:Junior

Description:

Responsible for providing excellent customer service to existing as well as prospective clients by handling customer queries and complaints, and providing quality and timely resolution in line with the established guidelines.
Promote good customer relations by providing timely, accurate and professional customer service
Receives and responds to inquiries/ complaints regarding the Business Unit’s Services, and ensures it is resolved in a timely manner.
Redirect customer inquiries to appropriate personnel within the Company to resolve the Complaints/ issues.
Maintain a detailed and updated database on customers which is periodically reviewed to maintain accurate information.
Assists in preparing reports pertaining to business development and sales.
Ensures adherence to quality standards for all customer interactions.

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