Customer Care admin Job Opening. Currently we are looking for Customer Care admin for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties :
Escalate unresolved issues to the appropriate Manager or supervisor
Follow up on any customer issues requiring additional research
Communicate with Manager/Supervisor team regarding status of issues
Attend all Customer Care’s request and dispatch to appropriate department.
Qualifications and requirements :
Associate’s degree or equivalent experience preferred
Previous experience with customer service desired
Working knowledge of MS Office
Ability to work well with all levels of management and staff while maintaining a professional and diplomatic demeanor
Excellent written and verbal communication skills
Excellent interpersonal skills
Ability to prioritize and integrate a proactive approach to assignments
Ability to request assistance as needed
Strong technical aptitude with the ability to quickly learn and adjust to new systems
Strong analytical, problem solving and decision making skills
Effective organizational and time management skills
Proficiency in written and verbal English required, bilingual English/French.