A full time Ticketing and Reservation Agent required in a travel and tourism company in Dubai.
ROLES & RESPONSIBILITIES
To effectively communicate with customers to evaluate their requirements and needs.
Helps following up with all flight bookings needed on agenda.
To follow up with all flight booked and flight time changed on agenda to pass the new dates or departures to agents and clients.
Handling clients and customer’s requests via the Internet including quotations, reservations and operations.
Ensuring excellent customer service satisfaction is met and maintained.
Excellent interpersonal and communication skills.
The candidate must be with at least 1-2 years experience Ticketing and Reservation Agent.
Must have a good personality and active listening skills.
Should have good computer and Internet knowledge.
Excellent customer service satisfaction.