Customer Service Executives Dilsha Enterprises – Dubai

Customer Service Executives Dilsha Enterprises - Dubai

Job Summary: Looking for Customer Service Executives in Dubai, United Arab Emirates (UAE)

Job Key Details:
Give excellent customer services in sales and after-sales situations
Respond to general customer inquiries and complaints in a timely manner
Respond to questions and assist customers with product feature information
Suggest potential products or services to management through collecting customer information and evaluating customer needs
Attend to all incoming calls
Generate product or service reports through collecting and analyzing customer information
Maintain a professional appearance, behavior as well as conduct at all times
Settle customer complaints over the phone, email, mail or social media
Offer accurate, valid and complete information to clients
Develop sustainable relationships of trust through open and interactive communications with clients
Maintain records of customer interactions and process customer accounts as well as file documents

Job Qualifications and Experience

Degree in any business related course
Proven experience in a customer service role
Should be able to close a sale on phone or online
Outstanding communication and customer service skills
Must have a good attitude and able to handle all kinds of clients
Good computer application knowledge including a good typing speed
Must be organized and a good time manager
Must be a good time manager
Female or male candidates from any nationality are free to apply

Application Procedure:
All qualified candidates are encouraged to upload their recently updated CVs

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