Standard Chartered-Manager, Employee Relations – Human Resources

Standard Chartered-Manager, Employee Relations - Human Resources
Dubai
Full-time, Permanent
Job: Human Resources
Primary Location: Africa & Middle East-United Arab Emirates-Dubai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 02/Feb/2020
Unposting Date: 16/Feb/2020
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

End to End Case Management of Grievance Cases

  • Work with the HRBP, business and country/regional ER Head to agree the Grievance representative/s to investigate and hear the Grievance.
  • Decide for Grievance Hearing including issuing hearing invite/statement of complaint.
  • Conduct the Grievance hearing or support the Grievance representative to conduct the Grievance hearing.
  • Complete analysis of data/facts and reach a fair and consistent resolution/conclusion which minimises the risk to the Bank.
  • Update ERCMS at the initiation and conclusion of Grievance.
  • Update relevant stakeholders with key findings including any disciplinary actions recommended.
End to End Case Management of Complex Disciplinary Cases
  • Level of Involvement and support with the Investigations phase based on case nature and complexity.
  • Conduct due fact finding and investigatory interviews including preparation of witness statements and investigation report.
  • Decide for the Disciplinary Hearing including issuing hearing invite/statement of disciplinary case and provision of evidence.
  • Conduct of the Disciplinary hearing through supporting the hearing manager as required.
  • Complete analysis of data/facts and reach a fair and consistent conclusion which minimises the risk to the Bank.
  • Update relevant stakeholders with key findings and any relevant information, including any recommendations.
  • Update ERCMS at the initiation of the hearing and conclusion of disciplinary hearing and/or appeal.
  • Update HRBP and/or PRC team in case of a disciplinary action so that it could be highlighted for any potential P3 impact.
Effectively manage key stakeholder relationships.
  • Build external networks (e.g. ER Forums, Employee Associations, etc) and remain up to date with ER and legislative change/developments and be viewed both internally and externally as an expert in the ER field.
  • Build internal networks with HRBPs and business stakeholders where required.
  • Collaborate with HR Legal and Compliance and/or external legal counsel for advice on interpretation of local laws and regulations and ER policies, procedures, cases in-country
  • Collaborate with Labour Ministries re development and application of government policy.
Managing employee-related risk across the region
  • Provide commentary re ER MI and escalate country ER risks based on trends or any new findings/issues.
  • Understand current local employment and discrimination law/case developments and be able to anticipate implications for the Bank.
  • Create and implement suitable actions to mitigate identified risks
  • Work with HR Legal and external counsel re data disclosure requests, litigation cases and preparation for/ appearance at Labour Court/Employment Tribunal.
Support Education and Training of HR and Line Managers
  • With the Country/Regional ER Head proactively support, advise update, educate and train HRBPs and line managers across the ER product areas.
Our Ideal Candidate

Essential

  • Role model and champion the Bank’s values and behaviors
  • Proven track record and in depth experience of ER investigations and case management.
  • Strong understanding of the local legislative and regulatory landscape
  • Effective networker and organizational influencer
  • Commercially astute
  • Strong collaboration
  • Ability to clearly and accurately analyze, interpret and communicate relevant and complex information
  • Good coaching, networking, influencing & negotiating skills.
  • Ability to assess risk & identify pragmatic solutions in context of conflicting demands.
  • Ability to develop & gain credibility within the organization in respect of ER expertise.
Desirable
  • Experience in an international professional services/ banking environment.
  • Proven experience in working in a complex matrix, with demanding and fast paced client groups.
  • Experience of ER product & policy development.
Apply now to join the Bank for those with big career ambitions.

CLICK HERE TO APPLY ONLINE

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