Mondelēz International-Demand Planner

Mondelēz International-Demand Planner


Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 80,000+ colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are.
Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. It’s time for you to Make It with Mondelēz International.
Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.
Position Purpose
  • The role of the Gulf Category Demand Planner is to generate the base forecast for the category across the Gulf Distributors via analysis of historical data and close interaction with Sales the customers
  • The Demand Planner will obtain the promotional forecast from the Sales and Trade Marketing team and build onto the base forecast
  • The Planner will generate the unconstrained total forecast based on market intelligence, activities and historical data
  • The Market planner will challenge to drive the realistic, unconstrained forecast and ensure alignment with the Sales team and the business functions via the IBP process.
  • The Market Planner will drive continuous improvement in terms of processes, data analysis and WOW with customers and the business

Principal Accountabilities / Responsibilities
Demand Planning Process
  • Obtain daily Sales reports from Regional Sales Managers. Track sales and capture data into system
  • Understand market dynamics and trade stock levels large and small wholesalers
  • Review historical sales across Base and Promo and generate baseline forecast taking into consideration all seasonal movements
  • Receive all incremental activation sales plans from Trade marketing for trade promotions and Sales/Marketing for Consumer promotions. Consider all tactical promotions not in plan
  • Review Activities and understand potential implications/cannibalisation on base forecast for promotions.
  • Consolidate total forecast and share plans with Sales Managers.
  • Attend Demand Consensus meeting (IBP) to share forecast with key functions. Share data and analysis with team to support plans and to challenge team to drive the unconstrained, realistic and stretched plans with the aspiration to meet M+24.
  • Support Demand Manager to reach Consensus for forecast and provide input into Demand Review
  • Circulate agreed forecast at sku level to the Demand Manager for approval prior to circulation to the supply team. Track Sales during the month.
Management Reporting
  • Sales Reporting – Generation, review and publication of Daily/Monthly Sales Reports for the internal business
  • Sales Forecasts – Generation, review and publication of Sales forecast Reports / templates on a monthly basis
  • KPI Reporting – Review of Sales Forecasting Accuracy and Bias on a monthly basis with linkage into the Demand Review Process and Business KPIs
Process Development
  • With the support of the Demand Manager, CS&L and Sales, develop effective WOW and build trust with the Distributors to effectively forecast the category and brands.
  • Develop and optimise internal Management information and processes to support the reduction in manual work and to bring our systems and processes closer to our key customers.
  • Support the development of Demand Management systems and Continuous improvement initiatives.


Knowledge, Skills and Experience Required
Knowledge including: education, qualifications and training

  • Degree level qualification.
  • Proficiency in IS and planning systems
  • 5+ year’s commercial experience in Supply Chain and Demand planning.
  • Strong English language skills and preferably Arabic


  • Analytical skills for reconciliation of data and ability to review trends for forecast generation
  • Numerate and Technical skills to ensure robustness and integrity of the data produced.
  • Strong Communication and Influencing Skills with good commercial awareness and with the ability to challenge when needed.


  • 5 years Demand Planning and Supply Chain experience in FMCG environment.
  • Knowledge and proficiency of Finance


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