Al-Futtaim-Operations Supervisor – General Transport

Al-Futtaim-Operations Supervisor - General Transport
Jebel Ali

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Operations Supervisor – General Transport

About the Position:

We are currently looking for an Operations Supervisor – General Transport to work for Al Futtaim Logistics in Dubai. This role is accountable for leading, motivating and driving the operational teams to achieve daily operational and business targets to an agreed operating plan and budget. You will deliver to agreed service levels and ensure compliance of all KPI targets. This position will also require analyses of business data and provides analysis reports and KPIs.

Reporting to the Business Sector Manager, your key responsibilities are as follows:

Operational Planning

    • Drivers and vehicles allocation
    • Minimize outsourcing of labor and equipment hire
    • Improve drivers and vehicles utilization

Operational Excellence

    • Maintain and update SOPs
    • Drive improvement projects and initiatives
    • Implement process digitalization

Customer Satisfaction and Relationship Management

    • Follow monthly review of implemented SLAs
    • Achieve Customers’ KPI
    • Discuss, agree and implemented necessary procedures to be followed by HV Drivers during loading/offloading on Customers’ side.

About You:

To be considered for this exciting opportunity, you should have a Bachelor’s Degree preferably in Logistics, Supply Chainor Administration. You must have 3 to 5 years’ experience in transport operations, warehousing, supply chainor administration. You strong have a strong background in data analysis and reporting. Experience with ERP systems and/or Power BI are added advantage!

Candidate with customer centric approach and operationally proactive by nature will be highly needed for this role to ensure daily departmental tasks, routines and resources are available to deliver high quality services. You must have strong communication skills, be a confident decision maker, have excellent leadership skills and be able to influence others. You will be an engaging leader with a skill for developing talent, a drive for result.



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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


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