SOFITEL JOBS-Reservations Agent

SOFITEL JOBS-Reservations Agent
Dubai
Full-time, Permanent
Reservations Agent

    • You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests, enter rooming lists, and update accurate information in the system

    Your experience and skills include:

  • Guest focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities
  • Fluency in English; additional languages are a plus

  • Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?
    We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow’s hospitality.
    To join our Group, please visit https://careers.accor.com/

CLICK HERE TO APPLY ONLINE

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