Receptionist- Majid Al Futtaim – Dubai

Receptionist- Majid Al Futtaim - Dubai

Receptionist – Properties – Dubai, UAE

The position is responsible to manage effectively the reception area of the office in order to create a positive impression of Majid Al Futtaim’s image ensuring that all visitors, clients are treated courteously and all telephone calls are answered professionally and promptly. In-addition, it is also responsible to organize meetings and handle meeting rooms schedule accurately and promptly on a daily basis.

Role Details:

    • Treat incoming visitors to the Office courteously and inform the relevant staff of their arrival promptly.
    • Provide customers with general information if necessary on MAF such as working hours, names / designations / location of relevant managers etc.
    • Attend and answer telephone calls made to the Office promptly and forward calls to the relevant staff.
    • Record all outgoing international calls made through the switchboard.
    • Take messages from callers and ensure they are passed on to relevant staff on a timely basis.
    • Ensure meeting rooms are kept tidy throughout the day by liaising with the Office Assistants.
    • Allocate and book meeting rooms for employees when requested.
    • Receive request from secretaries for meeting room bookings and reply back with a confirmation on room number.
    • Receive and dispatch the courier mail in an efficient manner.
    • Receive and record incoming documents and parcels on a log-book and ensure that they are delivered to the concerned staff in a timely manner.
    • Responsible for dispatching documents and parcels through Courier.
    • Organize mail sent by post and ensure to maintain a log book for record purposes.
    • ln-charge of ordering Airway-bills on a regular basis.
    • Ensure Airway-bills are filled out accurately by employees before sending them through Courier.
    • Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.

Minimum Qualifications/education

  • Minimum High School certification.

Minimum experience

  • Minimum 2 – 4 years’ work experience in handling Office Reception area and general Administration activities in a reputed Organization in a similar role.


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