Shop Supervisor – Kenzo MOA Required
– Sales Achievement
-Achieve the sales target allocated to the store
-Participate with the sales executive team in generating sales through high selling techniques.
– Guest Experience
-Build and maintain guest experience standards in order to build strong loyalty
-Ensure consistency in customer service delivered and handle all complaints.
– Stock Management
-Enter all received goods in Baan inventory and ensure proper record of all stock movements
-Order and replenish all goods to avoid any out of stock situation
-Assist the Shop Manager in preparing for the inventory.
-Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
-Implement all merchandising as per the brand’s visual merchandising guidelines
-Conduct daily walkthroughs to check presentation standards.
– Man Management
-Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
-Second the Shop Manager in defining areas of responsibility for each sales team member
-Manage, engage and guide the team reporting to him/her