Industry : Hotels & Resorts
Department : Sales and Marketing/PR
Location : Dubai/United Arab Emirates UAE
Level : Supervisor
Posted : 18 Jun 2020
Job Role : Sales Manager
Recruiter : TIME Hotels
Job Ref : HOZ92624
Employment Type: Permanent
Job Type : Full Time
Salary Range: AED 5,000 to 10,000
Contact : HR Department
Salary Description: Competitive Salary Offered
Specific Duties and Responsibilities
1.1 Generates and maintains customers of defined accounts / areas through sales
activities (face to face sales calls, telephone calls, entertainment) .
1.2 Maintains a high level of exposure for the hotel through direct sales, telephone,
fax, written communications.
1.3 Ensures comprehensive & complete coverage of own portfolio covering all levels of
accounts’ managerial & departmental executives for a comprehensive client
servicing, achieving targets and maximum productivity.
1.5 Implements and executes all sales objectives and action plans to reach and exceed
1.6 Solicits and serves transient and group business & meetings.
1.7 Formulates corporate offer letters and yearly contracts and any other required
1.8 Establishes parameters, quotes and negotiate prices with customers for transient
and group business.
1.9 Ensures that the response to any business request is actions within 24 hours
1.10 Promotes and produces sales leads for the Layia Hotels outside of coverage area.
1.11 Provides feedback to the Director of Sales & Marketing / Director of Sales /
Senior Sales Managers / Sales Managers on changing marketing conditions,
including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
1.11 Arranges site inspections of hotel.
1.12 Disseminates sales related information to other departments as appropriate.
1.13 Maintains close communication with the Events Management Team in the
negotiation process of their accounts.
1.14 Attends all pre & post – conference meetings, as required, arranged by the Event’s
1.15 Follows up with the Events Management Team after the post – event meeting with
Thank You calls and send Thank You Letter together.
1.16 Performs all duties and responsibilities in a timely and efficient manner in
accordance with established hotel policies to achieve the overall objectives of the
1.17 Handles incoming calls and ensures messages are taken and details are forwarded
to the person concerned.
1.18 Attends departmental and communication meeting as requested by Department
1.19 Attends major events in hotel & city as requested by Department Head.
1.20 Closely monitors accounts revenue and business production of own corporate
portfolio and that of any assigned Sales Executives.
1.21 Maximizes up selling opportunities whenever possible.
1.22 Reviews direct competition and conducts regular research.
1.24 Establishes and maintains files of major accounts and assists Senior Sales Manager
in maintaining the accounts management system.
1.25 Ensures that selling strategies are adhered to during negotiations and maximizes
up selling opportunities whenever possible.
1.26 Maintains an up to date account & contact database and details in property
1.27 Ensures comprehensive and up to date knowledge of properties’ unique selling
points, features, amenities, services and policies.
1.28 Closely coordinates and communicate with outbound sales office with regards to
Accounts / markets that are serviced by Outbound Sales.
1.29 Ensures that TIME Hotels Sales & Marketing Policies and Standard Operational
Procedures are adhered to at all times.
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