Wipro Limited- TIS Service Desk-Administrator

Wipro Limited- TIS Service Desk-Administrator
Dubai
Job Description

Key skills required for the job are:
TIS Service Desk-L2 (Mandatory)
As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager
Minimum work experience: 1 – 3 Years
Proficiency in English Language is Desirable
Roles & Responibilities
“As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis
Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager”

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment. If you encounter any suspicious mail, advertisements or persons who offer jobs at Wipro, please do let us know by contacting us on [email protected]
Mandatory Skills
TIS Service Desk-L2

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