Customer Service Consultant

Customer Service Consultant
  • Employment Type:Full Time
  • Monthly Salary:Unspecified
  • Minimum Work Experience:0-1 Years
  • Minimum Education Level:High-School / Secondary
  • Listed By:Recruiter
  • Company Size:1-10 Employees
  • Career Level:Junior
  • Expires on:29th October 2020
  • Company Name:Confidential


Listening to customer concerns and providing information, answers, or responses.
Taking orders and processing billings and payments.
Obtaining and correctly recording customer information.
Reviewing and making changes to customer accounts.
Handling customer complaints and processing returns effectively.
Keeping records of customer interactions.
Ensuring customer satisfaction or referring customers to supervisors.
Identifying opportunities to up-sell other products and services.

High school diploma or equivalent.
An Associate’s or Bachelor’s degree in a related field may be advantageous.
Good data entry and typing skills.
Strong working knowledge of computer software, including Microsoft Office.
Excellent interpersonal, customer service, and communication skills.
Good problem-solving skills.
A professional phone presence.

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