Call Center Agent cum Telephone Operator

Call Center Agent cum Telephone Operator

Details:Posted on: 2nd October 2020

  • Company Name:Reputed Company
  • Employment Type:Full Time
  • Monthly Salary:Unspecified
  • Benefits:as per UAE law
  • Minimum Work Experience:0-1 Years
  • Minimum Education Level:Bachelors Degree
  • Listed By:Employer
  • Company Size:51-200 Employees
  • Career Level:Mid-level
  • Expires on:1st November 2020

Description:

Call Center Agent cum Telephone Operator
Required for Reputed company in UAE.


Forward your cv to: info.ligglo(at)gmail.com

Job Responsibilities:

Obtains client information by answering telephone calls; interviewing clients; verifying information.
Answering phones from customers professionally and responding to customer inquiries and complaints.
Identifying, escalating priority issues and reporting to the high-level management.
Completing call notes and call reports as necessary and updating them in the CRM.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Other duties as assigned.
Call Centre Agent Qualifications / Skills:

Verbal communication
Phone skills
Listening
Data entry skills
People skills
Informing
Customer focus
Customer service
Attention to detail
Professionalism
Multi-tasking

WARNING!!! NEVER PAY TO GET A JOB!!! Never send money online to employers or recruiters. The Employer should provide all the documents free of charge including visa. Real recruiting agencies get paid by the employer.

Leave a Reply

Your email address will not be published. Required fields are marked *