Details:Posted on: 2nd October 2020
- Company Name:Reputed Company
- Employment Type:Full Time
- Monthly Salary:Unspecified
- Benefits:as per UAE law
- Minimum Work Experience:0-1 Years
- Minimum Education Level:Bachelors Degree
- Listed By:Employer
- Company Size:51-200 Employees
- Career Level:Mid-level
- Expires on:1st November 2020
Required for Reputed company in UAE.
Forward your cv to: info.ligglo(at)gmail.com
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Answering phones from customers professionally and responding to customer inquiries and complaints.
Identifying, escalating priority issues and reporting to the high-level management.
Completing call notes and call reports as necessary and updating them in the CRM.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Other duties as assigned.
Call Centre Agent Qualifications / Skills:
Data entry skills
Attention to detail