Meet and greet company visitors and walk-in customers appropriately
Determine visitor needs in a professional manner
Manage, assist and guide visitors to the correct person or department.
As you are the first point of customer contact in the organization you need to provide a fast and high-quality efficient service.
Answer Phone Calls
Answer and address incoming phone calls in a timely and professional manner
Clearly determine the purpose of the call
Deal with queries and provide correct information using professional telephone etiquette
Provide general information about products and services.
Forward calls to appropriate person
Take and deliver messages accurately and completely
Manage Mail / fax
Sort and distribute incoming mail and Fax
Prepare outgoing mail for customers or couriers
Respond to all email, fax and WhatsApp messages
WARNING!!! NEVER PAY TO GET A JOB!!! Never send money online to employers or recruiters. The Employer should provide all the documents free of charge including visa. Real recruiting agencies get paid by the employer.