Customer Service Officer Amazing Garments – Dubai

Customer Service Officer Amazing Garments - Dubai
Job Summary: Looking for a Customer Service Officer in Dubai, United Arab Emirates (UAE)

Job Key Details:
Handle all the company’s front office activities
Handle the company’s digital platforms through regular updating of content and relevant information as well as real-time interaction with customers
Collect, record and attend to all customer complaints
Conduct regular customer satisfaction surveys to determine customer needs and requirements
Generate detailed reports through collecting and analyzing all feedback received from customers
Present accurate, detailed and timely response as well as front-line assistance to all customer requests

Job Qualifications and Experience

Bachelors Degree in Marketing, Business Administration or any other business related course
At least 2 years of experience in the same or similar field required
Should be able to multitask while working in a fast-paced environment
Good verbal and written communication skills
Strong knowledge of computer applications i.e.MS Office Word, Excel and internet
Only ladies are required for this position
Must be fluent in Arabic and English
Should be able to adapt or respond to different types of characters of customers

Application Procedure:
All qualified candidates are encouraged to upload their recently updated CVs


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