Customer Service Agent

Customer Service Agent
  • Company Name:Helpling
  • Employment Type:Full Time
  • Monthly Salary:4,000 – 5,999 AED
  • Job Role:Customer Service Agent
  • Benefits:Health Insurance
  • Minimum Work Experience:2-5 Years
  • Minimum Education Level:Bachelors Degree
  • Listed By:Employer
  • Company Size:51-200 Employees
  • Career Level:Junior


Helpling is the leading online platform to book cleaning & household services. Via our App/website customers can easily book home cleaners within 60 seconds.

Helpling is a Rocket Internet-backed venture, currently active in more than 200 cities in eleven countries around the globe, where we serve millions of customers.

Launched in 2015 in Dubai, and we are looking for an enthusiastic and capable Customer Service Agent to support our business operations.

Responsibilities will include:
– Support customers on different channels: inbound calls, email, and live chat
– Handle complaints and quickly provide efficient solutions
– Connect our customers with the ideal cleaner and ensure satisfaction on both sides
– Able to multitask, adapt and work under pressure in a challenging start-up environment

– To be successful in this role you will possess the following:
– Minimum 3 years experience in a professional call center
– Degree qualified
– Strong written and verbal communication skills
– Service-oriented person, passionate about dealing with customers and providing solutions
– Highly organized and detail-oriented
– Sales experience is a plus
– Strong written and verbal English; Arabic is a plus

In return, we offer you:
– A challenging, fast-paced and collaborative environment
– The chance to join one of the most exciting start-ups in Dubai and help us create a great brand!
– We support your personal and professional development with challenging projects

Join us to build the next success story of the Middle East!

Location: Business Bay, Dubai, U.A.E.

If this sounds like you then we’d love to hear from you!
Please note that only successful applicants will be contacted.


Warning: Never Pay To Get A Job. Legitimate companies don’t ask for money.

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