Call Center Agent Job Opening. Currently we are looking for Call Center Agent for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties :
Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs & concerns.
Handle complaints with concerned branches until full settlement and report to be submitted to supervisor.
Achieve cross-selling set targets on monthly basis, and contribute in achievement of the call center target.
Participate in responding to the audit report by providing the needed documentation.
Assist in fulfilling the targeted profitability with regular assessment to improve any deficiency.
Update customer records with details of the inquiry and the response ensure accuracy and availability of Customer records.
- Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.
No minimum years of experience required.
Excellent command of English language beside Arabic.
Fast typewriting in English language beside Arabic to join social media team.
Must be adept in use of basic software such as MS Office, Internet, e-mail and Access.
Reliable, energetic and cooperative.
Excellent communication skills.
Warning: Never Pay To Get A Job. Legitimate companies don’t ask for money.